Destroy Bureaucracy!



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destroy bureaucracy 300x202 Destroy Bureaucracy!I’ve always hated bureaucracy.  To me, bureaucracy is the enemy. Bureaucracy means waste, slow decision making, unnecessary approvals, and all the other things that kill an organization’s competitive spirit.  I’ve spent many years battling bureaucracy, trying to rid any company I’ve worked with of anything that would make it less competitive.

I feel that ridding any company of bureaucracy is everybody’s job. Over the years, I’ve urged all of my co-workers and employees to “fight it, kick it.”  That’s why “disdaining bureaucracy” became such an important part of my first organization’s shared values (the list of behaviors that were expected of all SFS /Alloy Software employees).

When a young intern asked me what he should do when he encounters bureaucracy in a large corporation, with a smile, I advised him to “get a hand grenade…and blow it up” (figuratively, of course).  Again, I feel that it is everyone’s job to at least try to rid any organization of wasteful bureaucracy.

But isn’t that easier said than done?  Yes, even organizations that do a good job of eliminating this cancerous element can’t kill it permanently.  That’s why I’ve referred to bureaucracy as “the Dracula of institutional behavior,” because it had a way of rising from the dead every few years and sucking the life out of what ever is left.

Anything that you can do to simplify, remove complexity and formality, and make the organization more responsive and agile, will reduce bureaucracy:

Drop unnecessary work: Most organizations have far too manyrules, approvals, and forms. Work with colleagues to figure out whichof these old ways of doing things can be either eliminated orimproved.

Work with colleagues to streamline decision making: If it takes an organization a week to make a decision, the process needs to be simplified. If no one can remember why your organization does something a certain way, chances are that it is more complicated than it needs to be.

Make your workplace more informal: Send handwritten notes instead of memos (I love handwritten notes, and it is “Geoff,” not“Mr. Snyder”), keep meetings conversational (rather than formal and rigid), and encourage dialogue up and down and the entire organization.

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  • Nardy
    I really like when people are expressing their opinion and thought. So I'm glad that you are writing. I must also comment on the person above about the whole paper trail thing. Obviously somebody using a Verizon CDMA air-card while in Virgina who works as a ambulance chaser in Massachusetts makes me want to question his or her integrity. Then to go to their own blog and pat themselves on the back.
  • Interesting article. Where did you got all the information from? Wiki?
  • Wenchypoo
    Me again--just thought of something: think of every form you fill out as evidence that can be used against you in a court of law.

    You wanna end bureaucracy? Stop filling out forms! This ends the needed paper trails, verifications, etc. for the workers, ends the eventual audit, and also ends the fear of legal recrimination (maybe puts a few lawyers out on the street).

    It's simple--don't apply for anything that requires a paper trail, verification, audit, and draconian legal requirements, and you're well on your way to reclaiming bureaucratic peace for one and all.
  • Wenchypoo
    Info from an insider:

    Most organizations have far too many rules, approvals, and forms. Work with colleagues to figure out which of these old ways of doing things can be either eliminated or improved.

    Too many forms, rules, and such are the result of AUDITS. To pass an audit with flying colors THE FIRST TIME, we have a set formula for doing so--verification, paper trails, etc. This is what it takes to keep AUDITORS away, and if you think you hate bureaucrats, wait until you meet their auditors!

    Before any of you continue to complain about bureaucracy, consider that it rolled downhill from somewhere...namely the auditor's office, which has it's roots in LEGAL ISSUES, so blame the lawyers for requiring everything to stand up in court.

    In the civilian world (everything NOT government), there's a thing called "the L word" (L being LAWSUITS), which produces much the same thing: many forms, many rituals, and much work you think is unnecessary, but actually is, for some behind-the-scenes people whose I's must be dotted and T's crossed so it will withstand legal scrutiny. Eventually, SOMEONE will sue for something, and it's just a way of covering hineys before it ever gets to the courthouse.

    Blame the lawyers, not the bureaucrats...unless they're one in the same (politicians). Much of this so-called "extra work" is a result of audit requirements and legal ass-covering. Just so you know.
  • RT @Geoff_Snyder (Geoff Snyder) For your pure reading satisfaction! Destroy bureaucracy! http://www.geoffsnyder.com/destroy-bureaucracy/
  • For your pure reading satisfaction!: Destroy bureaucracy! http://www.geoffsnyder.com/destroy-bureaucracy/
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