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How We Become What We Are Not

perception 225x300 How We Become What We Are NotIn essence, we are not born, American, French, Japanese, Christian, Muslim, Buddhist, Hindu or Jew. These labels are attached to us according to where on the planet our births happen to take place, or these labels are imposed upon us because they indicate our families’ belief systems.

We are not born with an innate sense of distrust of others. We do not enter life with the belief that the Divine is external to us, watching us, judging us, loving us, or simply being indifferent to our plight. We do not suckle at the breast with shame about our bodies or with racial prejudice already brewing in our hearts. We do not emerge from our mothers’ wombs believing that competition and domination are essential to survival. Nor are we born believing that Continue Reading…

Emerging Approaches to Leadership

emerging leader1 Emerging Approaches to LeadershipAfter beginning a two year research to propose some leadership theories which focus on a particular characteristic of a leader, leaving out the followers and situations from the equation, I’ve been able to break down leadership into the following four categories: Charismatic Leadership, Attribution Leadership, Transactional Leadership, and Transformational Leadership.

Charismatic Leadership

The theory behind Charismatic Leadership emphasizes the ability of a leader to communicate new visions of an organization to its followers and to raise follower awareness of the importance and Continue Reading…

Walking the Plank (Part 2 of 2)

WalkThePlank 300x210 Walking the Plank (Part 2 of 2)This is part 2 of 2 blog post reviewing my initial experience with the collaborative workspace, Gangplank.

Pack your lunch and stay a while.

Based on my first visit to Gangplank, I decided to commit to spend more time there. So I returned the next Wednesday. This time I got there much earlier than during my first visit and found out I was in time for Brownbag. Not having a full understanding of what was going on, I was intrigued as to what it was. This day was a open panel discussion held between the “anchors.” After listening to the discussion and researching what a “brownbag” actually is, I found that it’s where Gangplank invites leaders in the local community to share the success they’ve enjoyed, and challenges they’ve faced in their careers. In this particular case, Gangplank refers to anchors as

“companies that base their operations out of Gangplank, with permanent desk space for multiple employees. Each anchor is involved in Gangplank planning meetings, as well as contributes to the community through donations, services, etc.”

Trust is built through engagement. Continue Reading…

Learning From Your Customers

custserv 291x300 Learning From Your Customers“Your most unhappy customers are your greatest source of learning.” – Bill Gates

The genius of Bill Gates lies not so much in his ability to create new technology–after all, he bought, not invented the programming language of BASIC, which begat DOS, which begat Windows. Rather, his genius is his sales and marketing skills. By closing the deal and getting his newborn operating system inside an IBM computer in 1980, he beat out the competing operating systems that were vying for the same honor, and he positioned Microsoft to become the software technology leader of the world.

Bill Gates has also been concerned about listening to the customer and learning about the customer’s needs. When something doesn’t work for the customer, Microsoft marshals the brainpower of thousands of programmers to fix it. (Granted, they don’t always get it right the first time, but they keep trying until they do and send out millions of patches in the meantime.)

Picking the brains of your unhappy customers–hopefully, not angry–customers can be the most potent tool you have for improving your own products and sales. Knowing how to gather that information, how to manage it, and how to use it is your mission. If you’re not learning from your customers now, start tomorrow. Their input is invaluable.

The Power of Positive Thinking

Postive Thinking 225x300 The Power of Positive Thinking“How you think about a problem is more important than the problem itself – so always think positively” – Norman Vincent Peale

One of the first “motivational” books I ever read was one by Norman Vincent Peale. His book titled Power of Positive Thinking was an instant bestseller when it was published in 1952 and sold over twenty million copies to date. Dr. Peale formulated a three-step process for positive thinking: the first step involves prescribed exercises, the second attaining divine power, and the last urges to eliminate negativity in your life. Continue Reading…

Bad Writing is Like a Virus

Writing 164x300 Bad Writing is Like a VirusI’ve recently come to the conclusion that bad writing is like a virus: everyone becomes a victim sooner or later. From verbose language to dangling modifiers, not to mention passive voice clutter that not only the pages of unfinished books, but also quarterly and year-end reports, business plans, and presentations. Effectively written communication gets the message across…essential for any leader to succeed. Whether you are pitching for new business or looking for venture capital, you need to get to the point. Good writing uses fewer words, not more. This is something that I still wrestle with today!

In her business writing blog, Lynn Gaertner-Johnston (whose mission is “to quash bad writing habits that linger in the classrooms and cubicles of the 21st-century)” says the number one goal is to keep it simple. In today’s hyberbolic world, you lose your audience’s attention quickly. This is especially pertinent in markets where competition is fierce. Worse, you send a subconscious message of uncertainty in your verbose sentences. Don’t use jargon of phrases your reader won’t understand. That technique often looks like you are trying to hide something.

“I believe more in the scissors than the pencil.” – Truman Capote

The next important stage in editing: Don’t settle just for grammatical corrections and perfect punctuation. Take the time to add value by reworking your message. Don’t be afraid to redraft any weak points. This will help other understand your vision and help you stand out against the competition.

How do you go about proofreading and editing your writings?

Constantly Staying Sharp

Da Vinci Brain1 Constantly Staying SharpLeonardo Da Vinci was the ideal example of the renaissance man…anatonmist, architect, engineer, inventor, mathematician, painter, and sculptor. His entire life was dedicated to invention, achievement, and acquiring knowledge. Leonardo Da Vinci possessed a non-stop active mind, an abundance of energy for hard work, and most important…enthusiasm for learning new things! He had a friend was was a great sculptor by the name of Cellini. When Da Vinci died, Cellini made the statement that “There had never been another man born in the world who knew as much a Leonardo.”

Leonardo Da Vinci found that nothing sucks the energy out of the human body and spirit more that complacency. After working years in sales, there were many days where I’d come home completely exhausted, wondering when the spark would fire back up and if I’d ever see it again. The truth is that I realized I constantly needed to refresh my spark on a daily basis. Staying on top of my game required for me to keep an active mind by continuously feeding it with new knowledge. New ideas inspire renewed energy and the will to take on new challenges.

If and when you ever see your job turning into a long-term sales career, make sure that you don’t let yourself get rusty by letting your mind go stagnant. Keep active and open to all new ideas. I mean, we have to give it to Leonardo Da Vinci for providing us with these words of wisdom: “Iron rusts from disuse, stagnant water loses it purity, and in cold weather becomes frozen, even so does inaction sap the vigor of the mind.” You’ll find it to be contagious…your customers, clients, and your overall organization will feel your enthusiasm and respond positively.

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