A leader set up a team to look at the way an organization responded to public requests and concerns. The team consisted of mentors involved in various functions of customer service. The leader studied the way his team worked and decided that the average time to handle feedback requests could be reduced from 72 to 24 hours by eliminating certain steps. At the first team meeting, he outlined the purpose and goal of the team, then presented his findings and asked the team to come up with a plan to reduce the turnaround time on requests and concerns.

The team responded by saying, “What do you need us for? It looks like you’ve done it all yourself.”

Maintaining results is about getting commitment, everyone’s commitment. Involving people at the end of a process isn’t going to impact much on buy-in. In order to manage continued job performance, get the team involved fast and often. The extent of their contribution might rest on their experience and insight, which you can develop and facilitate. Start fast, do always and you are leading in a team effort way. To get to commitment, flex your approach in contributing, collaborating, communicating and challenging within each of the roles of the leader.

The manifesto below is a contribution from leadership guru, Chris Brady.  Chris is one of the top leaders of our lifetime.  I hope you enjoy this as much I do.  God Bless

“I was born free and I intend to live like it.

This means that I will live my life while I’m alive.

No one owns me except my Creator.

No one can put me in a box, a category, a social group, a voting block, or a classification.

I am fiercely independent (interdependent).

I know that with my freedom comes responsibility.

I take responsibility for my own actions, and I hold the bar high on myself.

I am not afraid to struggle, because it’s the struggle that makes me great.

I know that excellence always lies on the other side of inconvenience.

I am a learning machine.

I read, I confront brutal reality, I grow.

Long term, no one and nothing can defeat me, because I will keep coming back, stronger and better than before.

I will educate myself about the true principles of freedom,

and I will strive mightily to preserve freedom for the next generation.

I rely on no man and no government to provide for me.

I will not follow the herd of mediocrity and victim-thinking.

I don’t follow herds, instead I run with a pack – a pack of Rascals.

Let others bask in their privileges, as for me, I will invest them in my purpose.

I will defy description.

I will charge the hill.

I will make a difference.

I’m a Rascal!”